Privacy Policy

Privacy Policy

At Velorsa, we are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit velorsastyle.com.

1. Data Controller

Velorsa is the data controller responsible for your personal data. For any privacy-related questions, contact us at: support@velorsastyle.com

2. Data We Collect

  • Personal identification: name, email address, shipping address, phone number
  • Payment information: processed securely by our payment providers (we do not store card details)
  • Usage data: pages visited, time spent on site, browser type, IP address
  • Communications: emails or messages you send us

3. How We Use Your Data

  • To process and fulfil your orders
  • To communicate about your order status
  • To send marketing emails (only with your consent)
  • To improve our website and customer experience
  • To comply with legal obligations

4. Legal Basis (GDPR)

We process your data based on: contract performance (order fulfilment), legitimate interests (website improvement), consent (marketing), and legal obligation (tax and accounting requirements).

5. Data Sharing

We do not sell your personal data. We may share it with trusted third parties such as shipping carriers, payment processors, and our e-commerce platform (Shopify), solely to fulfil your order and operate our business.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law (typically up to 7 years for tax records).

7. Your Rights (GDPR)

Under GDPR, you have the right to: access your data, correct inaccurate data, request deletion, restrict or object to processing, and data portability. To exercise any of these rights, contact us at support@velorsastyle.com.

8. Cookies

We use cookies to improve your browsing experience and analyse site traffic. You can manage cookie preferences through your browser settings.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date.

10. Contact

For any privacy concerns, please contact us at: support@velorsastyle.com